Privacy Policy
At Lumineo, we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our LED lights, or interact with our services.
1. Information We Collect
We may collect the following information:
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Personal Information: Name, email address, phone number, billing and shipping addresses.
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Payment Information: Collected securely through third-party payment gateways (we do not store credit/debit card details).
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Usage Data: Information about your device, browser, IP address, and interactions with our website.
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Communication Data: Messages, emails, or queries you send to us.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Provide customer support and respond to queries.
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Improve our products, services, and website.
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Send you updates, promotional offers, or newsletters (only if you opt in).
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Comply with legal requirements and prevent fraud.
3. Sharing of Information
We respect your privacy. Your data may be shared only with:
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Service Providers: Delivery partners, payment gateways, and IT support teams.
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Legal Authorities: When required by law or to protect our legal rights.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement industry-standard measures to protect your data against unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
As a user, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your information.
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Opt out of receiving marketing communications.
To exercise these rights, please contact us at [Your Support Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
📧 Email: renjimohan321@gmail.com
📍 Address: XXIV-1526/493 C, Palace Nagar, Market Jn, Thevally, Kollam, Kerala – 691009
📞 Phone: 9809 222 702